PuffBye App Support
The app has been retired. Contact us about an existing app, a previous purchase or missing data.
Missing journal entries or progress?
Contact us before reinstalling PuffBye, signing out of iCloud or clearing app data. Describe what is missing and include your app version, iPhone model and iOS version if available. Do not send passwords or payment card details.
We cannot guarantee recovery. If you have already reported a problem, replying to the same support email keeps the history together. Read the retirement notice.
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Response Time
We aim to respond to all inquiries within 24-48 hours during business days. For urgent matters, please indicate "Urgent" in your subject line.